FREQUENTLY ASKED QUESTIONS
FOR THE SUBSCRIPTION BOX
When do I received a box?
When you subscribe you will not receive a box immediately. We will contact you when there is a box is launched in your area. Being chosen for a box depends on the information you provided in your profile for the box launched. Please open your emails and like our social media pages for more opportunities to hear about our upcoming boxes.
Will subscription boxes be free of charge?
At minimum, boxes we launch in your area will charge a minimum cost for postage. Charges for subscription boxes will vary depending on our partners in your country.
What happens if I don’t receive the box?
If you do not receive your subscription box, please email firstname.lastname@example.org